I wanted to take a moment to thank the staff of Graylyn for a wonderful experience. We held our Annual Conference at the Graylyn facility June 24th-25th of 2009. This letter is long overdue but very much deserved. Our annual conference is an extremely important event for us and one that is near and dear to our heart. We treat our customers as if they are family and to our delight we found that Graylyn implements the same policy. Graylyn's conference facility and staff allowed us to feel as if we were opening the doors of our home to our customers. There was not an employee that we came in contact with that did not provide the utmost in customer service.
The staff at Graylyn was very patient with my numerous questions and always had a solution. They did a wonderful job of arranging our "Olympics' and were great at keeping everyone on task and moving. I am sorry to say that I do not remember the names of the Butler Staff but suffice it to say they were all extremely polite, helpful, calm, professional...need I say more?
The Graylyn conference facility was a welcome break from the standard hotel environment that our conferences have been held at in the past. The Estate is exquisite and exuded charm. I enjoyed watching our customers chatting with our employees while relaxing on the grounds or in one of the beautifully appointed rooms between sessions. It truly did feel as if we had opened our home to them.
Once again, thank you so very much for helping us host a very successful Integration09 conference.
Dana A. Poore
Manager - Events
IntegrationPoint - Global Trade Software